May 18th, 2026

University of Pittsburgh

States A - M

States N - W

Remote-or-Hybrid

Donor Experience Officer

( Pennsylvania | Hybrid )


Job Description

Position Details

  • Salary Range: $25.64 – $28.21 / Hourly Wage

  • Position: Donor Experience Officer

  • Department: PAE – Annual Programs

  • Location: Pennsylvania – Pittsburgh

  • Job ID: 26003098

Position Overview

The Division of Philanthropic & Alumni Engagement (PAE) at the University of Pittsburgh builds meaningful relationships with donors, alumni, and stakeholders to advance the University’s mission in education, research, and healthcare.

We invite you to join our team as a Donor Experience Officer (DXO).

Reporting to the Associate Vice Chancellor for Individual Giving, the DXO serves as a core member of the Individual Giving team. This role is ideal for an energetic, digital-first fundraiser who uses modern communication tools to steward donors, express gratitude, and secure philanthropic support across multiple schools and colleges.

The DXO strengthens Pitt’s major, principal, and planned giving pipelines by engaging alumni, parents, friends, faculty, and staff through video, social media, digital outreach, and in-person interactions.

The position manages a large portfolio of leadership annual giving donors, focusing primarily on DSAS and CGS, and solicits annual gifts ranging from $1,000 to $50,000.

The DXO develops personalized strategies to increase donor retention and collaborates across PAE to support initiatives such as Pitt Day of Giving, the Chancellor’s Circle, and other engagement opportunities.

Key Responsibilities

Donor Development

  • Share compelling impact stories that inspire giving and strengthen donor connection

Portfolio Management

  • Manage a high-volume donor portfolio to deepen relationships between assigned colleges and leadership annual giving donors

Pipeline Growth

  • Partner with Individual Giving colleagues to identify, cultivate, and elevate donors into the major gift pipeline

Why Join Us?

Impactful Work

  • Play a crucial role in supporting the University’s mission

Collaborative Environment

  • Work within a supportive, innovative, and dynamic team

Professional Growth

  • Continuous learning, professional development, and career advancement opportunities

Competitive Benefits

  • Comprehensive benefits package including health insurance, retirement plans, and paid time off

Ready to make a difference? Learn more about PAE and apply today.

Join us in shaping the future of education, research, and healthcare at the University of Pittsburgh.

Job Summary

Builds partnerships that strengthen existing donor relationships and identifies, cultivates, stewards, and solicits contributions.

Facilitates stewardship evaluations and determines corresponding University and prospective interests.

Essential Functions

  • Use of phone and computer, verbal and written communication

  • Ability to sit/stand at a computer for a full workday

  • Ability to attend meetings virtually and/or in person on/off campus

Physical Effort

Little physical effort required. Duties are primarily sedentary. May occasionally be required to move objects up to 25 pounds.

Position Information

  • Assignment Category: Full-time Regular

  • Job Classification: Staff – Major Gifts Officer I

  • Job Family: Philanthropy & Engagement

  • Job Sub-Family: Major & Principal Gifts

  • Campus: Pittsburgh

Qualifications

Education

  • Bachelor’s Degree required

Experience

  • Minimum of 2 years of experience required

  • Combination of education and relevant experience may substitute for education and/or experience requirements

Additional Preferred Qualifications

  • Track record of building programs

  • Strong communication and negotiation skills

  • Comfortable with donor solicitation and rejection

  • Outgoing personality

  • Self-starter and self-motivated

  • Positive, confident, organized, and creative

Work Schedule & Arrangement

  • Schedule: Monday – Friday, 8:30 AM – 5:00 PM

  • Work Arrangement: Hybrid (combination of on-campus and remote work as determined by department)

Compensation

  • Hiring Range: $25.64 – $28.21 / hour

  • Relocation Offered: No

  • Visa Sponsorship: No

Additional Requirements

  • Background check required for finalists

  • Child Protection Clearances: Not Applicable

Required Documents